Returns & Exchanges
At skinhealthandyou, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring the product is at least 75% full to be eligible for a return.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our dermatological team inspects the return, we will issue a refund to your original payment method within 5-7 business days.